Why should performance metrics be objective?

Performance metrics should be objective primarily to minimize bias and ensure a fair evaluation process. When metrics are based on objective data rather than subjective opinions, they provide a clearer, more consistent basis for assessing employee performance. This helps to eliminate favoritism, personal biases, and inconsistencies that can arise when evaluations are influenced by individual perceptions.

By relying on objective metrics, organizations can ensure that employees are assessed based on measurable criteria related to their job performance, such as productivity, sales numbers, or quality of work. This clarity not only aids in providing accurate feedback to employees but also helps maintain motivation and trust in the performance management system among the workforce. Objective metrics can also serve as a defensive mechanism against potential legal challenges related to performance evaluations, reinforcing fairness in promotion and compensation decisions.