Why is documentation critical in performance management?

Documentation is critical in performance management because it provides evidence of performance evaluations. This means that documented evaluations create a reliable record of an employee's performance over time, which is essential for making informed decisions regarding promotions, salary increases, or potential disciplinary actions.

Additionally, well-maintained documentation can help clarify the expectations set for employees and the basis on which their performance is assessed. This transparency not only ensures fairness but also protects the organization from disputes that may arise if an employee questions their evaluation or treatment.

While training materials can be developed based on documented performance, and good onboarding processes may be improved with proper documentation, these aspects do not directly relate to the core purpose of performance evaluations as evidence of performance. Documentation also does not replace the necessity for annual reviews; rather, it complements the review process by serving as a reference point for discussions during those evaluations.