What is a competency model in the context of performance management?

A competency model in the context of performance management serves as a comprehensive framework that outlines the specific skills, knowledge, and behaviors required for employees to perform their jobs effectively. It goes beyond simply listing what employees need to do; it identifies the attributes—both technical and interpersonal—that contribute to success in various roles within an organization. This model can be foundational for various HR practices, including recruitment, training, performance evaluation, and development.

By establishing a clear set of competencies, organizations can ensure that all employees understand the expectations for their roles and align their performance with the company's goals. It also provides a basis for assessing individual performance against defined benchmarks, thus enhancing the overall effectiveness of performance management systems.